Shangri-La Hambantota Hotel, Hambantota

We had an amazing time at this beautiful hotel. The rooms were spacious and airy, and the staff went above and beyond to ensure we had a great stay. However, the dining options felt repetitive at times, and the evening entertainment could use some improvement. Overall, it was a luxurious experience that I'm glad we chose.

I had a great time at the hotel, thanks to the wonderful hospitality from the staff and the lovely outdoor spaces for my family. The cleanliness of the rooms was impressive, providing a cozy atmosphere. However, the dining experience fell short of my expectations, and there were some challenges with service at check-in and checkout. Overall, it's a solid choice for families looking for a good vacation spot, but some improvements could make it even better.

The hotel offers a great family-friendly environment with ample space and activities for kids, making mealtimes less stressful for parents. However, while some staff members were attentive, others seemed overwhelmed, leading to a less-than-ideal check-in experience and occasional lapses in service. Overall, it's a nice place for a family getaway, but improvements in service efficiency would enhance the experience considerably.

I had a mixed experience at this hotel. On the plus side, the facilities are excellent for families and the kids really loved the activities. The staff was helpful and accommodating when we needed assistance. However, I was disappointed with the dining options, as the food didn't meet the high standards I expected from this brand, and the rooms are quite a trek from the main areas, which can be tiring.

My family had a fantastic time at this resort, with exceptional service and a plethora of kid-friendly activities to keep everyone entertained. The rooms were spacious and comfortable, offering beautiful ocean views. However, I was a bit disappointed that the water slide was closed for renovation, and dining options could benefit from a bit more variety. Overall, it's a great family destination that provided great value for our stay.